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How can we help?

Browse the FAQs below or send us a message and we'll get back to you within 1–2 business days.

General

What is VeraLease?
VeraLease is a Canadian marketplace for lease takeovers. It connects people who want to exit a vehicle lease early with drivers looking for a short-term vehicle without committing to a new contract. We facilitate the connection — the actual transfer is handled directly through your leasing company.
Is VeraLease free to use?
Yes — completely free. We charge zero commission on any deal made through the platform. Sellers pay nothing to list, and buyers pay nothing to browse or contact sellers.
Is VeraLease available across Canada?
Yes. Listings can be posted and viewed from any province or territory. Lease transfer eligibility and fees vary by leasing company and province, so always confirm the rules with your lender.
Do I need an account to browse listings?
No — anyone can browse listings without an account. You only need to sign up to contact a seller or post your own listing.

For Sellers

How do I list my lease?
Click "List a Lease" from any page. You'll enter your VIN and we'll automatically pull your vehicle's details from public records. Then add your lease terms, photos, and any cash incentive you're offering. The whole process takes about 5 minutes.
What information do I need to create a listing?
Your 17-character VIN number, monthly payment amount, months remaining on the lease, original lease term, your location, and at least one photo of the vehicle. Optional but helpful: leasing company name, cash incentive, allowed kilometres, and excess KM penalty.
Can I offer a cash incentive to the buyer?
Yes, and we recommend it — listings with a cash incentive attract significantly more interest. The incentive compensates buyers for taking over your remaining payments and any associated transfer fees.
Can I edit my listing after posting?
Yes. Go to your Account page, find the listing, and click Edit. You can update any detail including price, mileage, photos, and notes.
What do I do when my lease is taken over?
Mark your listing as Sold from your Account page. This removes it from the browse feed and signals to any interested buyers that it's no longer available.
Can my leasing company refuse a transfer?
Yes. Most leasing companies require the incoming buyer to be credit-approved before a transfer is finalized. Check your lease agreement or contact your lender to confirm their transfer policy and any associated fees.

For Buyers

How do I contact a seller?
Open any listing and click "Contact Seller". You'll need a free VeraLease account to send a message. From there you can ask questions, negotiate terms, and arrange to see the vehicle.
What should I ask before committing?
Ask about the current mileage vs. the allowed KM, whether there are any damages, what the leasing company's transfer process and fees are, and whether the seller can confirm the monthly payment in writing through their lease agreement.
Can I negotiate with the seller?
Absolutely. The monthly payment itself is set by the leasing company, but the cash incentive and any other side arrangements (like the seller covering transfer fees) are entirely negotiable between you and the seller.
What is a cash incentive?
A cash incentive is money the seller pays the buyer directly to make the deal more attractive. It compensates for taking over the remaining payments and helps offset things like transfer fees or higher-than-market monthly payments.
Do I need good credit to take over a lease?
In most cases, yes. The leasing company will run a credit check on the incoming buyer, just like they would for a new lease. Requirements vary by lender.

Lease Transfers

How does the actual lease transfer happen?
Once a buyer and seller agree on terms, they contact the original leasing company together to initiate the transfer. The lender will review the buyer's credit, charge any transfer fees, and update the lease contract. VeraLease is not involved in this step.
How long does a lease transfer take?
Most transfers take 1–4 weeks from the point when both parties agree. The timeline depends on the lender's internal process, how quickly the buyer's credit is approved, and whether all required documents are in order.
Are there fees for transferring a lease?
Usually yes — most leasing companies charge an administrative fee ranging from $150 to $500. Some lenders also charge the buyer a documentation fee. These fees are separate from any cash incentive negotiated between buyer and seller.
Does the original leaseholder remain responsible after the transfer?
This depends on the leasing company. Some lenders release the original leaseholder entirely once the transfer is complete; others keep them as a secondary guarantor. Confirm this in writing with your lender before signing anything.

Account & Privacy

I can't log in. What do I do?
If you signed up with Google, Apple, or Facebook, use the same provider button — email/password won't work for those accounts. If you used email/password, try the "Forgot password?" link on the sign-in page. Still stuck? Contact us below.
How is my personal information protected?
Your data is stored securely using Supabase, an enterprise-grade database platform. All connections are encrypted via HTTPS. We never sell your personal information to third parties. Read our full Privacy Policy for details.
How do I delete my account?
Email us at support@veralease.ca with your request. We'll delete your account and associated data within 30 days as per our Privacy Policy.

Still need help?

Send us a message and we'll respond to your email within 1–2 business days.

support@veralease.ca

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